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Please Create your Helpdesk account here

hello, and welcome to synium 

We are very excited to have been selected as your new IT support partner, and we are all looking forward to working with you.

This page is intended to give you a bit more info about your new IT team - and will also allow you to create an account on our Helpdesk system (by completing the form above)

 

How to access the IT Support Helpdesk

Once we have Onboarding, and started the Support you will be able to contact out Helpdesk any time you have an IT query or issue, no matter how big or small.

We have made it easy for you to get in touch with us, you can either:

Send us an email to help@synium.co.uk This will automatically log a call on our help
desk - so you may find this to be the preferred method.

Or

Log into our helpdesk portal at help.synium.co.uk
Login with the credentials we have sent you.

Or

Give us a call on 0121 663 0203 - available between 8:30am and 5pm Monday to
Thursday and between 8:30am and 4pm on Friday.

Please note, you will need an account on the Helpdesk before you can log calls - and this can be done by filling this short form above.

 

For further details on what is included in you support, please click on the link below

For a downloadable PDF with full details on How to Log a Support Call, please click on the link below

Meet your new IT team

team-simon

Simon Tonks

Managing Director

Andy Woods

Andy Woods

Technical Director

Stuart Kingscote

Stu Kingscote

Technical Manager

Pat Team2

Patrick Smith

Senior Technical

jan

Janet Tonks

Client Services

Ian

Ian Brown

Technical

team-simon

Dan Billingham

Technical

team-marley

Marley

Dog